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How to Start Recycling Phones

Before shipping your phone you must remove the Apple ID Lock and then Factory Reset the phone.

Instructions for removing Apple ID Lock and Factory reset will appear on the next page and attached with the pre-paid FedEx label emailed to you.

Please submit this form including your return address so we can provide a pre-paid shipping label and instructions on securely returning your device to mobile support.

Name of Individual Sending the return device *

First

Last

Company Name *

Email *

Shipment Info

How many boxes are you going to ship *

How many devices are your sending? *

Device Information

Please confirm device has been reset to factory settings by checking box below. For instructions call 888.635.9759. If device is unable to be reset please check box below and reason in next question.*:

Device has been reset
Device has NOT been reset

Device Condition

Good working condition
Cannot keep a charge
Cracked Screen
No power
Audio Problems(for me or for callers or speakerphone
Drops too many calls
Damaged by liquid
Software problems (reboots randomly, applications don’t work properly

Name of individual that previously used the device(s) you are returning, if known*: *

Ship From Address *

Address Line 1

Address Line 2

City

State

Zip Code

Phone *

Comment or Message *

Name

Contact

MobileWare, Inc.
4500 Cherry Creek Drive South Suite 650
Glendale, CO 80246
Phone: 866.850.7682
Email: info@mobilewareus.com

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How to Start Recycling Phones

Shipment Info

Device Information

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