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Biggest Challenges with Enterprise Mobility Management

12
Feb

Enterprise mobility management initiatives are complicated and can be full of missteps. Unfortunately, threats or mismanagement can quickly derail a mobility management program before it can get started. Below are the top challenges for your enterprise mobility.

Fragmentation

Enterprise systems are growing more complex with varying mobile devices and operating systems. Organizations, particularly those who have BYOD policies, must account for the increasing diversity in mobile devices. Not only do users expect flawless performance on every mobile device, but efficiencies decrease every time there is a device issue.

Technologies change and adapt, and a successful enterprise mobility management initiative must account for all mobile devices under their umbrella.

Mobile Device Management

Since enterprises have so many mobile devices, more enterprises are opting into using Mobile Device Management (MDM) software solutions. However, these software options can present their own form of issues. For some enterprises, implementation can be a challenge, including integration with existing systems.

A second challenge, that can be avoided, is an enterprise finds the MDM they have chosen does not provide flexibility or security options they need.

New technology

Both 5G and edge computing are offering new landscapes to enterprise mobility. Despite both technologies bringing about efficiencies, enterprises are at risk for neglecting or ignoring how each will affect their mobility management. Edge computing needs to be included at the strategic level, while 5G can weigh heavily on both procurement and life cycle.

In order to prevent pitfalls, enterprises need to explore new technology when it becomes a viable option and not delayed until further into the process.

Security

Mobile devices have a heightened vulnerability, connecting to both the internet and an enterprise network with less security than a desktop. For this reason, hackers target mobile devices rather than networks directly.

Due to the influx of IoT devices, security for enterprises will continue to be an increasing challenge and potential risk.

Compliance

Some industries, such as finance and healthcare, are more compliance heavy than others. Yet no enterprise is entirely off the hook regarding data privacy and compliance. E.U.’s GDPR is one example of how governments are stepping in to ensure data is protected at all costs, and the U.S. is not far behind.

Awareness, policies, and protocol are necessary aspects for any enterprise mobility management program to prevent costly compliance fines.

Lifecycle Management

One of the biggest mobility management challenges is lifecycle management. Failure to consider and plan for the entire lifecycle of the enterprise’s mobile devices can create costly missteps in mobility.

Full strategy and consideration from provisioning to decommissioning needs to take precedence to ensure enterprise mobility management does not become an expensive black hole.

Budget

Of course, budgeting is the most frustrating challenge for enterprise mobility management. Not only are mobile and carrier costs rising, but enterprises must account for hidden costs in some fashion. There are support costs for mobile devices, as well as additional costs as technology changes and the organization grows. Unfortunately, the cost of cleaning up a security breach will derail any enterprise.

Budgeting appropriately for planned and unplanned expenses is necessary for a successful enterprise mobility management program.

A solution for enterprise mobility management

The challenges seem to be overwhelming, making mobility management fraught with potholes of derailment. However, partnering with a mobility management service provider can give relief to all the challenges. Not only will a strong MMS assist with strategy, planning, budget, and full lifecycle management, but they will provide the best software to keep you up to date on all your devices and expenses.

Call MobileWare today to see how we can help take your enterprise mobility management to the next level.